BURNS bathroom showroom – Join our team!
We’re on the lookout for:
Showroom Sales Assistant
Join our team at DW Burns a respected independent builder’s merchant serving the Southeast. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England.
We’re expanding our Showroom team at our Lansbury Estate Branch and are looking for a dependable Showroom Sales Assistant to help us continue delivering excellent service to our trade and retail customers.
The Role
We have a vacancy for a full-time Showroom Sales Assistant to join our team at our Lansbury Branch.
To maximise sales and margin for the Company. Build strong relationships through face-to-face contact or over the telephone. To ensure that the correct documentation is used and follow due process in a timely manner. To adhere to all Company policy and procedures
The desire to serve our customers has been the driving force behind our growth and our strategy. We are dedicated to our people and supporting our local communities. From our Branch Support Centres to the employees throughout our branches, every individual plays a role in helping ensure the business’s success.
Responsibilities and Duties
- Deal with all customer queries as professionally and quickly as possible, taking responsibility for the start-to-end sales process.
- Preparing and managing effective meetings with customers in the showroom or on-site
- Executing and coordinating the sale of the bathroom.
- To ensure all customers are politely and efficiently served to guarantee customer satisfaction.
- Provide customers with advice and guidance on the selection and use of products.
- Give a flexible service to customers, whether on-site or in the customers’ homes.
- Drive sales forward using appropriate selling techniques
- Maximise sales using linked selling and other appropriate skills.
- All enquiries and quotations must be priced quickly and efficiently using market and system information
The Requirements
- Full driving licence
- Experience within the bathroom sector
- IT skills essential
- Have good verbal communication skills with customers and other colleagues
- Ability to take and give instructions
- Be organised in prioritising workload effectively
- Ability to work on own initiative and work as part of a team
- Maintain good knowledge of health and safety policy and procedures at all times
The Hours
Monday, Tuesday, Wednesday, Friday 08:00-17:00 Saturday 09:00-17:00
The Rewards
What we offer
At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits:
• Competitive salary
• Pension scheme and paid holidays
• Supportive team and positive work environment
• Career development and training
• Staff discount on building materials
• Employee assistance program
• Perks Membership (Discounts available in a variety of retailers)
• Branded Uniform
If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at DW Burns, apply now for the Showroom Sales Assistant position. Join us in our mission to deliver excellence in the Builders Merchant Sector.
Send your CV to lisa@dwburns.co.uk
BURNS, Trent House, Lansbury Business Estate, 102 Lower Guildford Road, Knaphill, Woking, Surrey, GU21 2EP.
